We are happy to help with anything about our products or your order. Please use the email address below — it is monitored by a real person, not an automated system.
Customer support
Email: info@lifeassistpro.com
We reply within 1 business day, Monday to Friday, Beijing time (UTC+8).
To help us answer faster, please include your order number and, where relevant, a photo of the item.
Answers you may need first
- Shipping Policy — dispatch times, tracking, customs
- Returns and Refunds — the 30-day window and how to start a return
- Privacy Policy — how we handle your data
Business and wholesale enquiries
For bulk orders, distributor enquiries or partnership proposals, write to the same address with “Business” in the subject line and we will route it to the right person.
Company details
Inner Mongolia Jinchanzi International Trading Co., Ltd.
Hongshan District, Chifeng City, Inner Mongolia, China
Email: info@lifeassistpro.com